Terms & Conditions

SHIPPING INFORMATION

How can I obtain an estimated date of delivery?

Once your order is placed and payment is processed, the order will be shipped within the next five business days. The estimated delivery time is typically 2-12 business days, depending on the destination. Once the shipping carrier scans the package, TurboForged will send the tracking number to your email.

Do you ship internationally?

Yes, we ship internationally! For orders outside the European Union, shipping fees will apply. All shipping within the EU is free. We use the following carriers:

EU: DHL or similar carriers.
International: FedEx or equivalent.

Why is my tracking number invalid?

Tracking numbers may take up to 48 hours to become active. If, after 48 hours, your tracking number still shows as invalid, feel free to contact us at [email protected].

Can I split my order to ship to different locations?

TurboForged does not split orders into multiple shipments. If you need to ship products to different addresses, please place separate orders.

PAYMENT INFORMATION

What payment methods are available?

Currently, TurboForged accepts major credit cards (AMEX, VISA, MASTERCARD, and DISCOVER) and SEPA Direct Debit for European customers. Payments can also be made via PayPal or bank transfers. Payment methods may vary by country, and you will see the available options during checkout.

Can I split my payment?

TurboForged offers payment options through third-party providers such as Klarna, which allow you to split your payment into installments.

RETURN AND WARRANTY POLICIES

What are the return policies? All returns are subject to a restocking fee of 20% of the product’s value. Are TurboForged products covered by warranty? Yes, all products sold on TurboForged.com come with a 12-month warranty unless otherwise stated. This warranty applies only to the original owner and covers manufacturing defects, but excludes wear and tear, improper installation, or misuse. The warranty requires professional installation, correct usage, and maintenance. TurboForged reserves the right to void the warranty if these conditions are not met. How do I cancel an order? Please email us with your order ID. If your package hasn't been shipped yet, we will issue a full refund. If the order has already shipped, a 20% cancellation fee applies.

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