Last updated: 14 November 2026

1. Who is responsible for your data

Източните Зарове ЕООД (Iztochnite Zarove EOOD), trading as TurboForged
Registered address: ul. “Stefanka” 9, Medkovets, Vratsa, Bulgaria
Company ID (ЕИК): 207332306 · VAT number: BG207332306
Email: [email protected] · Phone / Viber / WhatsApp / Telegram: +359 88 554 0513

We are the data controller for the personal data processed through turboforged.com.

2. What data we collect

  • Order data: name, delivery and billing address, email, phone number, ordered products, payment status, and (for business customers) company name and VAT number.
  • Vehicle data you send us: VIN, engine code or part numbers, when you ask us to check fitment.
  • Account data: if you create an account, your login details and order history.
  • Messages: what you send us by email, WhatsApp, Viber or Telegram.
  • Technical data: IP address, browser type and cookies needed for the website and shopping cart to work.

3. Why we use it and on what legal basis

  • To process and deliver your order and handle returns, guarantee claims and core-deposit refunds – performance of a contract (Art. 6(1)(b) GDPR).
  • To issue invoices and keep accounting records – legal obligation (Art. 6(1)(c) GDPR).
  • To answer your questions and check fitment – steps at your request before a contract / legitimate interest.
  • To protect the website against fraud and abuse – legitimate interest (Art. 6(1)(f) GDPR).
  • To send newsletters, only if you subscribe – consent (Art. 6(1)(a) GDPR). You can unsubscribe at any time.

4. Who we share it with

We share only what is needed with: courier companies (to deliver your order); payment providers and banks (to process payments – we do not see or store full card numbers); our hosting provider (Namecheap, which hosts this website); and our accountant and public authorities where the law requires it. We do not sell your data.

Some of these providers may process data outside the EU. Where that happens, it is covered by an EU adequacy decision or the European Commission’s standard contractual clauses.

5. How long we keep it

Order and invoice data is kept for as long as Bulgarian accounting and tax law requires (currently up to 10 years). Other order data is kept for the guarantee period plus the time needed to handle claims. Fitment enquiries and messages are deleted when no longer needed. Newsletter data is kept until you unsubscribe.

6. Cookies

We use cookies that are necessary for the shop to work (for example, to keep items in your cart and keep you logged in). If we add analytics or marketing cookies, we will ask for your consent first.

7. Your rights

You have the right to access your data, have it corrected or deleted, restrict or object to its processing, receive it in a portable format, and withdraw consent at any time. To use these rights, email [email protected]. You can also complain to the Bulgarian Commission for Personal Data Protection (Комисия за защита на личните данни, cpdp.bg) or to the data protection authority in your country.